"where caring is the ultimate FACTORtm"


Community Events

Hemophilia in the News!

April 3, 2012
HFA Takes Over
PSI's Items Program

Check out this story on our page;
"The Latest".

PO Box 1260
Vernon, NY 13476
877.229.5248

 

It’s all about building a
company with one
mission, to fight for
what is essential:
YOUR HEALTH!


Services
 

We Are On-Call 24 hours/day, 7 days/week.

You can take comfort in knowing we will be there for you 24 hours a day, 7 days a week. Regardless of when the problem arises or how long it takes to remedy, we'll be available for support from beginning to end.

You Choose the Date, Time and Place of Delivery

We understand that life takes twists and unexpected turns. We'll deliver where you want, when you want so that you can be free to take whichever road you choose.

Coordination of Nursing Services

When prescribed by a physician and allowed by state law we will assist in finding and coordinating nursing and hopefully alleviate some of the stress of already difficult times.

Monitoring of Your Insurance

We monitor any restrictions that may apply to the coverage of your prescriptions, alert you when we see any possible obstacles and can help you navigate through the ever-changing world of insurance.

Client, Provider and Payor Education

In order to do make good decisions and do the right thing, we must first know how things work. Without understanding bleeding disorders how does your payor know what is actually needed? Without knowing what products thin your blood, how can you know to avoid them? Without understanding what your bleed feels like, how can a provider judge how serious it is?

Community Advocacy

By staying up to date on things like legislation, research, product recalls, safety standards and even trends within the bleeding disorders community, we can help keep you up to date and together we can work to improve conditions for everybody.

Collaboration with Your Prescriber and Payor

No matter if you go to an HTC or a private doctor, or have multiple conditions and multiple doctors, have a single type of coverage or multiple payors, we'll work to help ensure a good flow of communication. Your payor(s) need to understand your doctor(s)'s wishes and everyone needs understands your wishes.

Case Management

Our goal is to provide you the best care possible. To do this we help monitor your needs and keep a case history that can allow you to identify instances that impacted your health as well as how problems were either solved or treated unsuccessfully.

Resource Library

We have an extensive resource library available to our customers. Our library has a wide variety of information ranging from coping with pain, stress, loss, and depression to educational materials on the history of bleeding disorders, treatments, inhibitors, lines of research, financial assistance, how tos, and more.


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