We Are On-Call 24 hours/day, 7 days/week.

    You can take comfort in knowing we will be there for you 24 hours a day, 7 days a week. Regardless of when the problem arises or how long it takes to remedy, we'll be available for support from the beginning to the end.

    You Choose the Date, Time and Place of Delivery

    We understand that life takes twists and unexpected turns. We'll deliver where you want and when you want so that you can be free to take whichever road you choose.

    Coordination of Nursing Services

    When prescribed by a physician and allowed by state law we will assist in finding and coordinating nursing services to hopefully alleviate some of the stress of an already difficult time.

    Monitoring of Your Insurance

    We monitor any and all restrictions that may apply to the coverage of your prescriptions, alert you when we see any possible obstacles and can help you navigate through the ever-changing world of insurance.

    Client, Provider and Payor Education

    In order to do make good decisions and do the right thing, we must first know how things work. Without understanding bleeding disorders how does your payor know what is actually needed? Without knowing what products thin your blood, how can you know to avoid them? Without understanding what your bleed feels like, how can a provider judge how serious it is? This is where education comes in.

    Community Advocacy

    By staying up to date on things like legislation, research, product recalls, safety standards and even trends within the bleeding disorders community, we can help keep you up to date and together we can work to improve the conditions for everybody.

    Collaboration with Your Prescriber and Payor

    No matter if you go to an HTC or a private doctor, or have multiple conditions and multiple doctors, have a single type of coverage or multiple payors, we'll work to help ensure a good flow of communication. Your payor(s) need to understand your doctor(s)'s wishes and everyone needs to understand what you want.

    Case Management

    Our goal is to provide you the best care possible. To do this we help monitor your needs and keep a case history that can allow you to identify instances that impacted your health. The more information you have, the better you can prepare for a better future.

    Resource Library

    We have an extensive resource library available to our customers. Our library has a wide variety of information ranging from coping with pain, stress, loss, and depression to educational materials on the history of bleeding disorders, treatments, inhibitors, lines of research, financial assistance, how to books, and more. We also have guides for school nurses, teachers, coaches and so on, many of which are written for people with bleeding disorders, by people with bleeding disorders.